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Policies Catalog

Violence and Harassment Policy

Zero-tolerance workplace violence and harassment policy covering definitions, prevention, reporting, investigation, domestic violence, response, and responsibilities.

WHMIS Policy

Cleaning EDGE requirements for hazardous-product labels, safety data sheets, worker education, workplace training, records, resources, and program review.

Employee Conduct Policy

Defines professional conduct for all employees, contractors, supervisors, and representatives while working, travelling for work, communicating with clients, or using company systems and property.

Sustainability Policy

Reduces environmental impact while preserving worker safety, hygiene, service quality, and manufacturer requirements.

Quality Assurance Policy

Establishes consistent, verifiable service outcomes and a practical correction process.

Emergency Procedures Policy

Protect life first. Stop work, warn others, call 911 when necessary, and follow the site's emergency plan and directions from emergency personnel.

Training and Development Policy

Ensures workers have the knowledge, demonstration, supervision, and documented authorization needed for assigned work.

Client Interaction Policy

Sets standards for clear, respectful, privacy-conscious communication with clients, occupants, site representatives, and the public.

Equipment Usage Policy

Only trained and authorized workers may operate powered, pressurized, heated, elevated-access, or specialized equipment.

Waste Disposal Policy

Controls ordinary, recyclable, hazardous, biological, sharp, and client-confidential waste without exposing workers, occupants, the public, or the environment.

Health and Safety Policy

Cleaning EDGE commitment, responsibilities, worker duties, hazard reporting, supervision, and protective equipment requirements.

General Cleaning Policy

Establishes the minimum operating standard for residential, commercial, post-construction, carpet, and window-cleaning work.